Digital Content & Engagement Executive - London

Are you passionate about digital content and eager to make a meaningful impact within a dynamic organisation? Our Adoption team is looking for a creative and innovative Digital Content & Engagement Executive, who will play a crucial role in creating and implementing digital learning solutions that drive engagement and facilitate the adoption of new tools and processes. 

About us

CMS is a Future Facing firm with more than 80 offices in over 45 countries and 5,800+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in.

We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by emerging technologies such as generative AI and readily embrace the possibilities it opens up for developing new and better ways of working.  Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive.

About the role

We’re on the lookout for a dynamic digital learning professional to join our energetic and growing Adoption team. If you are an enthusiastic and innovative professional, passionate about contributing to the adoption of technology, process, and ways of working within the legal sector, you may be the perfect fit. 

Bring your passion for digital content and your flair for storytelling to a role where your work will empower teams across the firm to adopt new tools, processes, and ways of working with confidence and clarity.
The role will be responsible for designing, developing, and implementing digital learning solutions that enhance learning experiences and drive engagement. This role requires a strong understanding of instructional design principles and proficiency with digital learning technologies.
In this role, you can expect to get involved in a variety of work including:
•    End-to-end development of high-quality learning materials crafted to facilitate the successful adoption of both new and existing tools, processes, and methodologies across the firm.
•    Development of a full range of materials including but not limited to SharePoint pages, videos, and eLearning (SCORM) modules in line with brand guidelines.
•    Managing multiple digital learning projects simultaneously, ensuring timely delivery, adherence to quality standards and effective communication with stakeholders.
•    Working closely with Adoption Managers, Product Managers, subject matter experts, and end-users to establish requirements, objectives and desired outcomes for digital learning projects.
•    Harness a variety of tools and technologies to create and deliver engaging content. This includes tailoring the content to meet specific learning outcomes and preferences of the target audience. 
•    Regularly assess current content to pinpoint areas for enhancement and apply necessary modifications.
•    Support the Digital Content Creation and Engagement Manager on the delivery of the adoption communications and engagement plan.
•    Support the Digital Content Creation and Engagement Manager on the design and implementation of role specific learning pathways.
•    Stay up to date on the latest trends and innovations in digital learning and technology and continuously explore new ways to enhance the learning experience.

About you

We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following skills and experience:
•    Minimum of 3 years experience in digital learning creation.
•    Excellent communication and presentation skills, with the ability to convey complex concepts clearly and concisely.
•    A creative individual with a keen sense for design, capable of creating compelling and engaging materials.
•    Keen attention to detail, emphasising accuracy, quality, and consistency in content creation, ensuring a polished and professional final product.
•    A strong knowledge base in adult learning principles, instructional design methodologies, and content development best practices, ensuring the delivery of effective and impactful learning experiences.
•    A genuine passion for continuous learning and innovation, actively seeking novel approaches to enhance both the learning experience and the content creation process. 
•    Proficient in the use of rapid authoring tools (Storyline, Captivate, etc), and video and image editing and creation tools.
•    Proficient in the use of Microsoft Office.
•    Familiarity with HTML/CSS and basic web design principles (Desired).
•    Experience managing content on an LMS (Desired).
•    Experience in the legal industry, displaying familiarity with legal terminology, tools, concepts, and processes (Desired).

What’s in it for you?

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

•    Competitive basic salary (reviewed annually)
•    Flexible, hybrid working policy
•    Generous bonus scheme
•    Up to 25 days holiday (rising to 28 days with service)
•    Holiday exchange scheme
•    Private medical insurance
•    Enhanced parental leave

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.

Equal opportunities

At CMS, we place diversity and inclusion at the centre of our culture and the heart of our organisation. As a firm we recognise, celebrate, and embrace the diverse talent our society has to offer because we know that to solve big problems, we need the best and brightest minds available to us.  In support of this goal, we commit to actively breaking down barriers which stand in the way of those from diverse backgrounds and play our part in levelling the playing field. 
 
As a Future Facing Firm, we strongly believe that a career in law should be open to people from all walks of life, because not only does diversity of thought and experience make our firm a stronger and more sustainable business, but it also makes it a more rewarding place to work.
 
When recruiting, we prioritise attracting talented people and we actively promote a flexible working environment which enables all our team members to thrive. If you see a role you are interested in, but don’t feel you meet 100% of the criteria we encourage you to still consider making an application. We also welcome applications from those who may be looking to return to the workforce after a career break. 
 
We are proud to say our leadership in creating an inclusive working culture has been celebrated and recognised externally, including being listed for a number of years in the Times Top 50 Employers for Women and the Social Mobility Index.
 
We are a Level 2 Disability Confident Employer, and we actively encourage applications from people with disabilities, whether visible or invisible. We are committed to promoting equality of opportunity throughout our recruitment process and in every element of the employee life cycle. If you require assistance, or if you would like to discuss any accessibility requirements or adjustments as part of the recruitment process, please contact a member of the Talent Acquisition team at TalentAcquisition@cms-cmno.com who will be happy to support you.

Ready to apply? Here are the next steps.

We look forward to receiving your application online via the CMS careers site. Please contact our Talent Acquisition team if you have any questions. 

Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

#LI-TBC