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Document Automation Developer (HotDocs)

Business Services
19000257 Requisition #
Would you like to be a part of a long-standing automation team with over 18 years of automation experience? The team sits in an active Innovation department and is looking to take automation forward out of the “cost savings” bucket and integrating it into our wider business. We are building out our client facing offerings and ensuring that automation at CMS links into new legal tech offerings on the market.

About the role

As a champion of the firm’s document automation strategy, you will serve as one of the resources in automating documents, supporting the offering of automated document services to new and existing clients as well as to CMS lawyers internally. Our CAP offering has been shortlisted for a number of industry awards. There will be opportunities to be at the core of innovation in legal service delivery where you will develop your skills and experience in document automation and work across the firm with all levels of seniority and disciplines (partners, associates, professional support lawyers, IT) as well as legal tech vendors.

You will;
• Support practice groups to automate their standard documents and to keep their respective collections accurate and up to date. In particular, work with key knowledge contacts and PSL teams.
• Engage in a collaborative development and testing regime with key team members.
• Train document specialists, secretaries and others to use the automated drafting application and present on its benefits.
• Train lawyers on how to mark-up a document for automation and provide advice on the best practice for document automation.
• Engage with fee earners to manage and prioritise automation work.
• Research and instigate new procedures/services/products that can improve efficiency and document quality.
• Maintain the firm’s standard collection, ensuring the correct levels of access are granted to users (user/editor/administrator).
• Liaise with the HotDocs vendor contacts and technical team under the direction of the team manager and the Head of Tech Innovation.
• Work on the integration of automation into other key firm applications, including collaboration and workflow tech, to automate the product extracted by AI tools.
We are looking for a developer who has demonstrative experience of Application Development experience to automate, develop and customise documents/templates in a HotDocs environment. The successful candidate will have the ability to understand and write basic logic for document scripting and have a good understanding of template behaviours when combined with automated (AI) and collaboration technologies.

Typical responsibilities include:
• Taking ownership of projects designing, developing, testing and delivering on time a high-quality product in tandem with our document testing resource
• Communicating effectively with Partners, senior management and key stakeholders including on the broader benefits of the technology
• Working with and supporting clients who are already running or considering automation initiatives
• Working with LPM resource to look at automation in the context of wider process mapping and improvement capabilities
• Identifying efficiencies and ways to improve automation design and development processes
• Reporting on automation ROI
• Working with IT, our Document Centre and our specialist template team on Word integrations, styles and upgrades
• Leveraging existing legacy components with an eye towards re-use
• Providing consultancy advice and hands-on support when required
• Agreeing project budgets and timeframes
• Leading progress meetings and reporting on automation projects

About you

You will be an accomplished document automation specialist with significant experience in a professional services environment. Ideally you will have worked in a legal environment with extensive experience and knowledge of working with legal documents, experience of building relationship with internal and external clients at the highest levels. You will be highly effective as part of a wider team, and a real team player with strong communication and technical skills. Having a flexible attitude is a must, with the ability to juggle a mixed role and busy workload. Legal training or knowledge would be ideal.

This role would suit a bright, client-facing individual who can build trust and relationships within the business with drive, passion, energy, enthusiasm and commitment. A logical self-starter with a proactive approach to work, planning workload and solving client requirements.

• Degree (or equivalent)
• Legal qualifications are desirable but not essential

Office Skills
• Technology / product development background and engagement
• Document development skills ideally HotDocs but may consider other packages
• Must have excellent document production and IT skills and a high level of expertise and understanding of Microsoft Word
• Knowledge of the wider legal IT and tech market
• Knowledge of and experience of working with extranets an advantage, in particular HighQ
• Solid analytical skills – in concept, design, development and deployment
• Ability to use logic to solve complex problems
• Excellent written and oral communication skills. Presentation skills ideal
• Credible with senior staff
• Excellent attention to detail and delivery of high quality work
• Excellent written English skills
• Non-English language skills for development work in our wider office network
Commercial Skills
• Strong business acumen
• Experience managing projects and meeting client expectations
• Vendor management experience
About us   

CMS are delighted to be named Law Firm of the Year at the 2018 British Legal Awards.
CMS is an international law firm with market leading businesses throughout Europe, The Middle East, Asia and beyond.
Ranked as the world’s 6th largest law firm by lawyer headcount and 6th largest in the UK by revenue, CMS works with clients in 42 countries from 74 offices worldwide.
A future facing law firm CMS is well equipped to help our clients face the future with confidence. We are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of delivering legal services. And we recruit, value and nurture top talent.

Equal opportunities 
CMS is committed to promoting equal opportunities in employment, to not only adhere to current employment law, but to harness the full potential of our staff and ensure that all individuals are treated fairly and with respect. To meet this aim CMS endeavours to treat all staff and job applicants equally, on the basis of merit and the ability to do their job. Everybody will be treated equally regardless of race, colour, age, religion or belief, gender, gender identity, gender expression, marital or civil partner status, ethnic or national origin, physical or mental disability, sexual orientation, and pregnancy or maternity status (“Protected Characteristics”).

For further information about CMS’ diversity initiatives and programmes, please click here to view the diversity pages on our website.

How to apply

If you are interested please apply online. If you have any queries, please contact Stefanie Hall, Talent Acquisition Advisor.

Please note that CMS have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

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