Events & Concierge Lead

Our UK Events team has a unique opening for an Events & Concierge Lead to join their team in London to take the lead in delivering internal events and implementing events best practice across the firm.

About us

CMS is a Future Facing firm with more than 80 offices in over 45 countries and 5,800+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in.

We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by emerging technologies such as generative AI and readily embrace the possibilities it opens up for developing new and better ways of working.  Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive.

About the role

This role will be part of the UK events team, but will be primarily responsible for delivering internal events in the London, offering 3rd parties (notably clients & other key stakeholders) a concierge service around their events hosted in London Cannon Place and supporting the implementation of events best practice across CMNO (predominately in the UK). This role reports into the Head of Marketing Operations and is based in London.

In this role, you can expect to get involved in a variety of work including:

Supporting, managing and delivering the internal events programme in London – including supporting internal employee network events:

• Supporting the new London Events booking process as it relates to internal events.

• Liaising with our internal employee networks in ensuring they have the correct level of event support, either from Internal Event Manager or others in the business. Each event is different, but this may include supporting on event communications and logistics on the day, as well as providing training to others involved in the event to perform their role to the correct standard.

• Potentially supporting one or more large scale practice group events.

Co-ordinating 3rd party (clients & other key stakeholders) event requests:

• Ensure a concierge type service is delivered to all 3rd parties booking events in London Cannon Place.

• All event related data is tracked, monitored and any feedback is received for ROI purposes.

Events Best Practice:

• Working with the wider Events team managers to define and implement events best practice.

• Deliver training sessions across the UK to key internal stakeholders who are involved in delivering and supporting events (including, but not limited to PAs, Trainees and members of BD)

About you

We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following skills and experience:

• Have a track record in delivering technical aspects of the event process to a high standard.
  

• Experience driving the adoption of best practice.
  

• Ability to identify improvement across our process and technology that support the CMNO events programme – and be able to work with other team members to implement recommendations.
  

• Ability to understand the business context and present practical solutions to the business in a language that resonates. 
  

• Problem solving skills, detail oriented, pro-active and team worker.
  

• Ability to utilise sound arguments and data to demonstrate the benefits of best practice.
  

• Ability to work and build relationships across various departments, teams and levels.
  

• Understanding of GDPR and other data protection regulations that may impact the events process.

What’s in it for you?

 We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

•    Competitive basic salary (reviewed annually)
•    Flexible, hybrid working policy
•    Generous bonus scheme
•    Up to 25 days holiday (rising to 28 days with service)
•    Holiday exchange scheme
•    Private medical insurance
•    Enhanced parental leave
•    Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.

Equal opportunities

At CMS, we place diversity and inclusion at the centre of our culture and the heart of our organisation. As a firm we recognise, celebrate, and embrace the diverse talent our society has to offer because we know that to solve big problems, we need the best and brightest minds available to us.  In support of this goal, we commit to actively breaking down barriers which stand in the way of those from diverse backgrounds and play our part in levelling the playing field. 
 
As a Future Facing Firm, we strongly believe that a career in law should be open to people from all walks of life, because not only does diversity of thought and experience make our firm a stronger and more sustainable business, but it also makes it a more rewarding place to work.
 
When recruiting, we prioritise attracting talented people and we actively promote a flexible working environment which enables all our team members to thrive. If you see a role you are interested in, but don’t feel you meet 100% of the criteria we encourage you to still consider making an application. We also welcome applications from those who may be looking to return to the workforce after a career break. 
 
We are proud to say our leadership in creating an inclusive working culture has been celebrated and recognised externally, including being listed for a number of years in the Times Top 50 Employers for Women and the Social Mobility Index.
 
We are a Level 2 Disability Confident Employer, and we actively encourage applications from people with disabilities, whether visible or invisible. We are committed to promoting equality of opportunity throughout our recruitment process and in every element of the employee life cycle. If you require assistance, or if you would like to discuss any accessibility requirements or adjustments as part of the recruitment process, please contact Becky Lowe at TalentAcquisition@cms-cmno.com who will be happy to support you.

Ready to apply? Here are the next steps.

 We look forward to receiving your application online via the CMS careers site. Please contact our Talent Acquisition team if you have any questions. 

Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

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