Legal Tech Solutions Engineer

We are looking for a Legal Tech Solutions Engineer to join our newly formed Solutions Team. This role is key to enable us to successfully deliver large scale complex client projects and support our Managed Legal Service opportunities.
This role can be based in London, Glasgow or Edinburgh.

About us

CMS is a Future Facing firm with more than 80 offices in over 45 countries and 5,800+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in.

We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by emerging technologies such as generative AI and readily embrace the possibilities it opens up for developing new and better ways of working.  Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive.

About the role

The Legal Tech Solutions Engineer will scope, design, plan and help the delivery of live client projects of scale and complexity, as well as support with pre-sales opportunities working with the business development and client teams.  In this role, you can expect to get involved in a variety of work including:

• Being a technical expert in all legal tech tools licensed by CMS that could be applied to a solution.
   
• Being abreast of all newly released features and functionality of the tools, to bring this knowledge into active conversations and apply continual improvement measures to solutions in play.
   
• Support with scoping requirements of sales opportunities for large scale/ Managed Legal Service  (MLS) opportunities, attending client meetings, working with different stakeholders around the firm to get a good understanding of the challenge faced.
   
• Support with the creation of workflow maps and supporting materials to understand current workflow and desired workflow.
   
• Be solution oriented in support of creating the right solution for the challenge at hand, creativity and curiosity are key skills.
   
• Attend regular project meetings with internal and external stakeholders to discuss progress, deadlines and potential issues. Some elements of project management will be required here to support delivery of components the Solutions Team will be on the hook to deliver and manage expectations of other stakeholders.
   
• Collaborate with other Business Service teams throughout the firm who may have a role to play within the solution, and for you to maintain and sustain good relationships with stakeholders. This includes the Document Automation team, the Document and Design Centre, as well as the IT Apps team.
   

• Present/demonstrate to internal and external stakeholders of the state of the solution, along with questions and assumptions to confirm.

   

   

• Create and deliver of training to all stakeholders on the solution created, and supporting materials to support maintenance and the move of the project from set up to business as usual.
   
• Update and maintain documentation and supporting materials detailing the specifications of the technology solution, working with other delivery stakeholders to ensure understanding across the whole team.
   
• Reflect on the build of a solution, what could have been done differently for all stakeholders including the solutions team. Communicate and share learnings with the delivery team, along with the wider Legal Tech Team.
   
• Work with Legal Tech Product Managers on product roadmap, along with the introduction of new tools that could support the delivery of large and complex client projects.
   
• Work with Legal Technologists Team to share learnings and upskill wider team.
   
• Assist with the training and mentoring of new team members.

About you

We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one.  To be considered for this role, you will:

• Have an enthusiasm for technology and who understands how it can be used to transform legal service delivery.
   
• Be highly organised with the ability to prioritise and manage tasks on simultaneous projects.
   
• Be a logical self-starter who has a proactive approach to work as well as your own personal growth and development.
   
• Have a curious and enquiring mind who can find creative solutions to challenging problems.
   
• Have (ideally) worked in a legal environment and have experience of building relationships with internal and external stakeholders.
   
• Have experience using legal tech tools such as HighQ, Contract Express and Harvey - whilst this would be advantageous, it is not essential.
     

What’s in it for you?

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

•    Competitive basic salary (reviewed annually)
•    Flexible, hybrid working policy
•    Generous bonus scheme
•    Up to 25 days holiday (rising to 28 days with service)
•    Holiday exchange scheme
•    Private medical insurance
•    Enhanced parental leave

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.

Equal opportunities

At CMS, we place diversity and inclusion at the centre of our culture and the heart of our organisation. As a firm we recognise, celebrate, and embrace the diverse talent our society has to offer because we know that to solve big problems, we need the best and brightest minds available to us.  In support of this goal, we commit to actively breaking down barriers which stand in the way of those from diverse backgrounds and play our part in levelling the playing field. 
 
As a Future Facing Firm, we strongly believe that a career in law should be open to people from all walks of life, because not only does diversity of thought and experience make our firm a stronger and more sustainable business, but it also makes it a more rewarding place to work.
 
When recruiting, we prioritise attracting talented people and we actively promote a flexible working environment which enables all our team members to thrive. If you see a role you are interested in, but don’t feel you meet 100% of the criteria we encourage you to still consider making an application. We also welcome applications from those who may be looking to return to the workforce after a career break. 
 
We are proud to say our leadership in creating an inclusive working culture has been celebrated and recognised externally, including being listed for a number of years in the Times Top 50 Employers for Women and the Social Mobility Index.
 
We are a Level 2 Disability Confident Employer, and we actively encourage applications from people with disabilities, whether visible or invisible. We are committed to promoting equality of opportunity throughout our recruitment process and in every element of the employee life cycle. If you require assistance, or if you would like to discuss any accessibility requirements or adjustments as part of the recruitment process, please contact a member of the Talent Acquisition team at TalentAcquisition@cms-cmno.com who will be happy to support you.

Ready to apply? Here are the next steps.

We look forward to receiving your application online via the CMS careers site. Please contact our Talent Acquisition team if you have any questions. 
 

Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

#LI-EC2