Process Analyst-Legal Projects 12 Month FTC

CMS is looking for a Process Analyst to join the Legal Operations and Project Management team on a 12 month Fixed Term Contract. This is an exciting opportunity, working on a strategically important programme that will require you to work across the business. 

About us

CMS is a Future Facing firm with more than 80 offices in over 45 countries and 5,800+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in.

We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by emerging technologies such as generative AI and readily embrace the possibilities it opens up for developing new and better ways of working.  Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive.

About the role

We are seeking a highly skilled, commercially focussed Process Analyst with a strong track record in analysing workflows, mapping requirements, and interpreting and presenting data to join our team. This role requires a proactive individual with a proven ability to bring a range of skills to the role, including data analysis and insights, building dashboards (BI experience an advantage), and process mapping in a project and change management environment. You will work on a transformation programme, analysing both quantitative and qualitative data to understand complex processes, identify trends and opportunities for improvement, and clearly present these findings to the business. While your primary role will be as a Process Analyst, you must be willing to take on tasks outside your scope to support the project team in driving change and delivering effective solutions to the business. 

Key responsibilities:

•    Gather and document business requirements in collaboration with stakeholders.
•    Participate in workshops, to understand detailed business needs, issues, and capture information succinctly to feed into the project. 
•    Conduct process analysis and requirements mapping to support business transformation.
•    Analyse data to identify trends, patterns, and insights that inform business working practices.
•    Document As-Is and To-Be processes to support workflow analysis and change plans.
•    Interpret data trends from multiple data sets to develop solutions.
•    Proactively anticipate and identify data needs to ensure project success.
•    Deliver actionable insights and reports from detailed data analysis and modelling.
•    Support the design of technical and process solutions that meet the business needs and programme objectives.
•    Communicate clearly and persuasively with diverse stakeholders, tailoring messaging to align with their interests and objectives.
•    Produce recommendations supported by captured and analysed data.
•    Manage effective governance, and processes to ensure project success.
•    Share best practice advice and technical knowledge support the programme.

About you

To excel in this role, you must demonstrate not only technical expertise but an understanding of project management skills and an ability to work effectively within a partnership culture. Key attributes and qualifications include: 

•    Experience in business analysis, particularly in change and transformation.
•    Exceptional ability to build credible relationships at all levels of seniority and communicate with confidence to secure the necessary data for producing strong, data-driven results.
•    Strong analytical and solution orientated mindset, capable of identifying innovative approaches to process improvement. 
•    Ability to translate analysis outcomes into clear and innovative visuals, suitable for presentation at all levels.
•    Experience in working as part of a project team, with a strong understanding of how process analysis supports project goals.
•    Knowledge of project and change management methodologies and tools.
•    Confidence in presenting value, benefits, and results to improve engagement. 
•    Comfortable with ‘unknowns’ and assertive when necessary.
•    A collaborative team player, invested in shared success, and confident in delivering under pressure.
•    Highly organised, with a demonstrated ability to manage competing priorities while maintaining attention to detail. 
•    Flexible in traveling to other offices in the UK and potentially also in Europe. 

What’s in it for you?

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

•    Competitive basic salary (reviewed annually)
•    Flexible, hybrid working policy
•    Generous bonus scheme
•    Up to 25 days holiday (rising to 28 days with service)
•    Holiday exchange scheme
•    Private medical insurance
•    Enhanced parental leave
•    Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.

Equal opportunities

At CMS, we place diversity and inclusion at the centre of our culture and the heart of our organisation. As a firm we recognise, celebrate, and embrace the diverse talent our society has to offer because we know that to solve big problems, we need the best and brightest minds available to us.  In support of this goal, we commit to actively breaking down barriers which stand in the way of those from diverse backgrounds and play our part in levelling the playing field. 
 
As a Future Facing Firm, we strongly believe that a career in law should be open to people from all walks of life, because not only does diversity of thought and experience make our firm a stronger and more sustainable business, but it also makes it a more rewarding place to work.
 
When recruiting, we prioritise attracting talented people and we actively promote a flexible working environment which enables all our team members to thrive. If you see a role you are interested in, but don’t feel you meet 100% of the criteria we encourage you to still consider making an application. We also welcome applications from those who may be looking to return to the workforce after a career break. 
 
We are proud to say our leadership in creating an inclusive working culture has been celebrated and recognised externally, including being listed for a number of years in the Times Top 50 Employers for Women and the Social Mobility Index.
 
We are a Level 2 Disability Confident Employer, and we actively encourage applications from people with disabilities, whether visible or invisible. We are committed to promoting equality of opportunity throughout our recruitment process and in every element of the employee life cycle. If you require assistance, or if you would like to discuss any accessibility requirements or adjustments as part of the recruitment process, please contact Becky Lowe at TalentAcquisition@cms-cmno.com who will be happy to support you.

Ready to apply? Here are the next steps.

We look forward to receiving your application online via the CMS careers site. Please contact our Talent Acquisition team if you have any questions. 

Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

#LI-TBC