Business Coordinator - London

We are recruiting for a Business Coordinator within our Document Design team.

About CMS

CMS is a Future Facing firm with more than 70 offices in over 40 countries and 5,000+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in.

We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of working.  Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive.

About the Role

•    Departmental support
o    Coordinating support and contact across all areas of DDC (Document Production, Design, Document Automation, Templates, Scanning, Deeds, Print and Post) liaising with managers and other leaders as required.
o    Becoming familiar with and maintaining contacts with counterparts in other areas of Business Services and the wider business as required.
o    Act as a focal point for inter-departmental communications, making sure to stay abreast of any projects, issues, requirements and changes.
•    Project management - 
o    Assist with planning, overseeing and delivering projects formally, both formally tracking the project using firm management software, liaising the Project Management team and risk assessments/budgets/reports/evaluations
o    Maintenance of departmental Sharepoint (intranet) sites
o    E-Learning requests and budgeting
o    Projects globally including invoicing for monthly recharges
o    Having one-to-one meetings with managers to keep everyone in the loop and stay in that loop
•    Project coordination - 
o    Assisting on projects
o    Following up with stakeholders
o    Attending meetings as required to fully understand project scopes
o    Supporting managers as required
o    Training/Mentoring for any new hires under a graduate or other similar developmental banner
o    Providing pastoral and welfare “buddy” support where required to members of all levels of DDC
o    Being in office weekly and seeking out face-to-face contact with as many people as possible
•    Reporting - 
o    ServiceNow reporting
o    Undertake reporting duties for the DDC group where applicable including Document Centre, Design, Deeds and Scanning and leading on introducing reporting for Templates
o    Ensuring information from departmental management is received on time. 
•    Meetings and agendas - 
o    Arrange, minute and run quarterly meetings for all DDC managers
o    Arranging meetings and booking meeting rooms as required
o    Preparing and sending out agendas
o    Running other meetings as facilitator as required
o    Keeping track of each task in weekly catch-ups with Head of Dept
•    Ad-hoc - 
o    Recruitment - screening CVs/holding interviews
o    Assisting with developing, drafting and implementing individual and departmental training plans/assistance for colleagues in other teams (organising/creating content)
o    Leading, coordinating the social committee and coming up with fun initiatives to get all involved (Noticeboard) as well as supporting the introduction of new/amended policies and procedures
o    Writing material for internal marketing of products/services
o    Go-between and face of support for DDC colleagues, disseminating information
o    Coordinating and supporting liaison between a potential Global offering and DDC
o    Supporting Head of Department on any ad hoc projects that occur and maintaining flexibility to accept new job requirements as the department changes

About You

•    Excellent orgnaisational skills.
•    Good MS Office skills including Outlook, Word and Excel.
•    Confident in bringing your own ideas – able to look beyond the parameters and come up with something new.
•    Capable of using initiative to solve problems and contribute to departmental discussions.
•    Excellent communication skills including creating content for internal comms, requiring a good level of understanding about tone, content, and communicating with colleagues on different levels.
•    Ability to work to timeframes and produce accurate work.
•    Attention to detail required with the ability to work under own initiative.
•    Work well as part of a team.
•    Show good judgment and be able to work independently.
•    Ability to concentrate in an environment of multiple demands and distractions.
•    Able to work effectively with colleagues of all levels in an organisation.
•    Excellent written and oral communication skills.
•    Seeks and responds positively to all forms of feedback (client/line manager/appraisal), learning from experience.
•    Strongly self-motivated; always adopts a ‘can do’ approach; takes pride in work and the larger organisation.
•    Degree level education desirable, but not essential.

Equal Opportunities

At CMS, a next-generation mindset is woven into all we do. We're diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximise their potential and thrive. For further information about CMS' diversity initiatives and programmes, please view the Diversity & Inclusion pages on our website.

Please apply online or contact a member of the Talent Acquisition team if you have any questions. For information regarding our competitive range of benefits please visit our Rewards & Benefits page on our website.

Please note that CMS have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

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